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Our Story

Building the Future of Business Management

We're on a mission to help service professionals spend less time on admin and more time doing what they love — serving their clients.

Our Mission

At OCHO, we believe that running a service business shouldn't mean drowning in spreadsheets, chasing payments, or juggling a dozen different tools. We built OCHO to bring clarity, simplicity, and joy back to business management.

Our platform unifies everything — project management, time tracking, invoicing, client communication, and reporting — into one beautiful, intuitive system that works the way you do.

Our Values

The principles that guide everything we do at OCHO.

Customer First

Every decision we make starts with our customers. Your success is our success.

Simplicity

We believe powerful software should be simple to use. No complexity, just results.

Trust & Security

Your data is sacred. We protect it with enterprise-grade security and transparency.

Collaboration

Great things happen when people work together. We build tools that bring teams closer.

Innovation

We're always pushing boundaries to bring you the best tools and features.

Inclusivity

OCHO is built for everyone, everywhere. We celebrate diversity and accessibility.

Meet the founder

Built by one person who's done this before.

OCHO is the work of a single founder with two decades of building software for environments that don't forgive shortcuts.

Rich Lacey, Founder and CTO of OCHO

Rich Lacey

Founder & CTO

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Rich has spent twenty years building software for the NHS, the charity sector, and other places where things have to actually work. His architecture currently handles 5–7 million daily data reads inside NHS-deployed care systems — the same stack that runs OCHO under the hood.

Before OCHO, he founded and led an agency named Most Innovative Web Design Agency 2021 and Excellence in App Design & Development Services 2021 (South West England), mentoring hundreds of founders along the way. OCHO is the operating system he wishes every one of them had on day one.

  • NHS Digital Pioneer
  • Cyber Essentials Certified
  • Microsoft Certified (multiple MCPs)
  • Most Innovative Web Design Agency 2021
  • Excellence in App Design 2021
  • Kaspersky Data Lab Security Technician
Now accepting pre‑launch registrations

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